Information We Collect

We gather different types of information depending on how you interact with our platform. Some of this comes directly from you, while other data gets collected automatically as you use our services.

Personal Information You Provide

When you create an account or use our budget consolidation tools, you share information with us. This includes:

• Your full name and email address for account creation
• Phone number if you choose to add it for notifications
• Financial data related to your budget tracking activities
• Payment information when you subscribe to premium features
• Communication preferences and settings

Automatically Collected Data

Our systems collect technical information about your visits. This helps us improve service quality and catch potential security issues. We track IP addresses, browser types, device information, and usage patterns. We also monitor how you navigate through different features to understand which tools people find most useful.

How We Use Your Information

Your data serves specific purposes that directly relate to providing and improving our services. We don't collect information just for the sake of it.

Beyond basic service delivery, we analyze usage patterns to spot bugs, improve interface design, and develop new features. When we send emails, they're either essential notifications about your account or updates you've agreed to receive. You can opt out of marketing communications anytime through your account settings.

Data Sharing and Third Parties

We keep your information within our systems whenever possible. But running a modern web service means working with some trusted partners.

Our payment processor handles credit card transactions so we never see your full card numbers. We use cloud hosting services based in Taiwan to store encrypted data. Analytics tools help us understand how people use the platform, but we configure these to minimize personal data exposure.

We'll share your information with authorities if legally required to do so under Taiwan law. This might happen in cases involving fraud investigation or valid court orders. Outside of legal requirements, we won't sell or rent your personal data to third parties. That's not our business model, and it never will be.

Your Privacy Rights

Taiwan's Personal Data Protection Act gives you several rights over your information. We've built tools to make exercising these rights straightforward.

To exercise any of these rights, send an email to [email protected] with your request. We'll verify your identity and respond within the timeframes required by Taiwan law.

Security Measures

We take technical and organizational steps to protect your information from unauthorized access, alteration, or destruction. Financial data gets encrypted both in transit and at rest using industry-standard protocols.

Our team receives regular training on data protection practices. We limit internal access to personal information based on job requirements. System logs track who accesses what data and when, creating an audit trail for security reviews.

Despite our efforts, no internet transmission or storage system is completely secure. We can't guarantee absolute security, but we respond quickly to any suspected breaches and will notify affected users as required by law.

Data Retention and Deletion

We keep your information only as long as necessary for the purposes we collected it. Active accounts maintain full data access. After account closure, we retain certain records to comply with Taiwan's business record requirements, typically for three years.

Financial transaction records follow specific retention rules under local regulations. We'll keep these for at least five years from the transaction date. Usage analytics get aggregated and anonymized after 12 months, at which point individual user identification becomes impossible.

You can request immediate deletion of your account through your settings. We'll process this within 30 days, though some data may persist in backup systems for up to 90 days before complete removal.

International Data Transfers

Our primary servers operate within Taiwan, and we prioritize keeping data within the region. Some service providers we work with may process data in other countries with adequate data protection frameworks.

When data does leave Taiwan, we ensure appropriate safeguards are in place through contractual clauses and security requirements. We assess the privacy laws of destination countries to confirm they provide reasonable protection.

Cookies and Tracking

Like most websites, we use cookies and similar technologies. Essential cookies keep you logged in and maintain your preferences. Analytics cookies help us understand which features get used most often.

You can control cookie settings through your browser, though disabling certain types may affect platform functionality. We don't use advertising cookies since we don't show ads on our platform.

Children's Privacy

Our services aren't designed for users under 18. We don't knowingly collect information from children. If you believe we've accidentally gathered data from a minor, contact us immediately so we can delete it.

Changes to This Policy

We update this policy occasionally to reflect new practices or legal requirements. The date at the top shows when we last made changes. Significant updates get announced through email or prominent notices on the platform.

Continuing to use our services after policy changes means you accept the updated terms. If you disagree with new provisions, you can close your account before they take effect.